The way in, and only the way in

A deposit is a match, not a delivery: what has to line up before a balance shows it (Bangladesh)

This site covers one leg closely instead of the whole journey loosely: money going in. How a sum leaves a source you already hold and becomes a figure on a trading account in your name — what has to match for it to be credited, what the funding screen states before you press confirm, and what to read when the figure has not appeared yet. If you have not opened anything at all, the order of the first four steps comes first.

The three matches Open an account at Exness

This site is an independent guide: it writes about the broker and does not speak on its behalf. Accounts, transfers and trading live in the Exness Personal Area, not here. CFDs are complex instruments; trading is risky and may not be suitable for everyone.

The short version. A transfer is not credited because it was sent — it is credited because three things agreed with each other: the trading account it was addressed to, the unit that account counts in, and the name on the source it came from. Almost every «where is my deposit» question is one of those three not agreeing, and each one is readable before any money moves. Nothing on this page is about what to trade afterwards.

What has to agree

Three matches, settled before the first confirmation

Each one is a field you can look at today, on an account with nothing in it. Settled in advance they cost nothing; met for the first time with money already travelling, they turn into the wait.

1. The destination is a number

One profile can hold more than one trading account, each with its own number and its own separate balance. A transfer is addressed to one of those numbers. Sending to the wrong one of your own accounts does not lose anything — it puts the figure on a screen you are not looking at.

Where the number comes from

2. The unit is fixed

An account counts in one currency and keeps counting in it. Where the source counts in a different one, the figure that lands is not the figure that was typed — which is arithmetic rather than a fault.

Where the unit is chosen

3. The source has a name on it

A trading account is held in one name. A source held in a different name is a question that gets asked before the credit rather than after it, which is why the fastest first transfer is the one that starts from something already in your own name.

What the screen asks for

The destination, in more detail than anyone expects to need

Match one is where nearly all the confusion lives, so it is worth spelling out. Signing up produces a profile — the private dashboard behind the login — and inside that profile sit one or more trading accounts. Each carries its own number and its own separate balance. Nothing pools.

What people picture	What is actually there
«My Exness account», one thing, one balance	A profile that may hold several numbered accounts, each with a balance of its own
Money arriving «at the broker»	Money credited to one specific number, and to no other
A platform showing the account	A platform showing an account — whichever it happens to have opened with
A missing deposit	Far more often, a correct deposit and the wrong screen

The practical consequence is one habit: keep the destination number written down outside the platform, and glance at the account selector before concluding anything about a balance. Where the number is displayed.

When the deposit is not visible yet

Read this as a lookup rather than as an article: find the row that describes your screen, take the check in the middle column, and stop there. Most rows never need anybody else.

What you see	What to check	Next step
The platform balance has not moved at all	Which account number the platform is currently showing	Switch accounts on the platform. Only the balance that was addressed changes, and a profile can hold several
The transfer is listed but not credited	The expected time that was stated before you confirmed	Inside that time nothing is late. The confirmation timestamp is the reading to keep, not the feeling of waiting
Credited, but a smaller figure than typed	Whether the source counted in another currency, and whether the option stated a cost	Both were stated in advance. The transaction entry shows the credited figure — that is the one your own records should match
Nothing anywhere, past the expected time	The receipt on the source side and the confirmation timestamp	Now it is worth asking. Exness support is available around the clock, and those two readings are what make the question answerable
The source is not in the account holder's name	The name the trading account is held in	This is settled before another attempt rather than during one, because it is the match that a screen cannot wave through

Three of these five rows are readings you take yourself. What to have ready if a question does have to be asked.

What each page here answers

Nine pages, one subject. This table is the fastest way to skip the eight that are not yours today.

If the question is	The page
«In what order do I do all this?»	Four steps, each feeding the next
«What happens, minute by minute, during one transfer?»	Depositing funds, moment by moment
«How much should I send?»	Four readings that produce the amount
«Should I send more after a bad week?»	The second transfer
«Where does the account number come from?»	Registering, and the empty account
«Does this word mean that word?»	Nine pairs that are not synonyms
«Who can settle my particular question?»	Sorted by resolver
«Whom am I sending money to?»	The company at the other end

What this site does not do

It holds no money and moves none. There is no balance here, no transfer here, and no desk here that can look inside an account or find a payment. Everything described on these pages is read from the Exness Personal Area, and this site can only say which screen it is written on and what it means once you are looking at it.

It also gives no directions: nothing here says what to buy, when, or how much anything might return. Trading with leverage can lose money, and the amount that leaves an account is not capped by the amount of care taken over the transfer that filled it.

Questions asked before and just after a first transfer

Which account is the money actually going to?

Whichever number is shown on the funding screen before the confirmation. It is worth reading there rather than assumed, because a profile can hold several accounts and the platform displays one at a time.

The money left the source but the platform shows nothing. Is it lost?

Almost never. Start by checking which account number the platform is displaying: a profile can hold several accounts and only the addressed one changes. After that, compare the clock against the expected time stated before the confirmation.

Why is the credited figure smaller than the one that was typed?

Two ordinary reasons, both stated on the screen in advance: the chosen option carried a cost, or the source counted in a different currency from the account and the sum was converted before it was credited.

Can a transfer be sent from a source in somebody else's name?

An account is held in one name, and the source is expected to carry the same one. Where they differ the question is raised before the credit, so it is a match to settle in advance rather than a delay to argue about afterwards.

What is the single most useful thing to write down?

The destination number, and the moment the transfer was confirmed. Between them they answer the two questions a stalled deposit actually raises.

Where to go from here

Before the first transfer

Four steps in the order money actually needs them.

Open the sequence

The funding screen itself

Line by line, and the record to keep afterwards.

Read the screen

How much to send

The figure a demo can settle before any money exists.

Work it out

Every funding question

Grouped by the moment it comes up, not by topic.

Open the list

Look at the screens before sending anything

A free demo account opens on an email and a password — no documents and no transfer — and it is enough to see where every figure described here is displayed.

Open a free demo at Exness